Please take the time to read these Terms and Conditions before booking your tour with us.
Seeking Treasure Adventures LLC ("Seeking Treasure Adventures") is a limited liability company formed under the Revised Utah Limited Liability Company Act whose business office is located at 297 W. Center St., Kanab, UT 84741.
Seeking Treasure Adventures has current operating Special Use Permits from the BLM Grand Staircase Escalante National Monument, the BLM Vermilion Cliffs National Monument/Paria Wilderness, the BLM Kanab Field Office and the BLM Arizona Strip Field Office.
Booking & Payment
All guests, whether booking in person, by telephone, via our website, or by any other means, will be deemed to have agreed to the following conditions:
a) they have read and accepted these Terms and Conditions and general information pages contained on our website;
b) they understand and accept the risks involved in outdoor activities and have read and accepted the terms of the Liability Waiver and Release;
c) the person making the booking confirms that he/she is at least 18 years old and has full authority to make the booking on the basis of these conditions on behalf of all persons named on the booking and confirms that all such persons are fully aware of and accept these conditions.
Your booking will not be final until (a) the full payment (or deposit, as applicable) of the tour has been processed and (b) you provide all required information in the Customer Questionnaire at the end of the booking process.
The Terms and Conditions and the Liability Waiver and Release are implicitly agreed at the time of the booking. The Liability Waiver and Release must be signed before the start of any tour.
The booking and payment process is powered by Xola. Xola's payment processor is level 1 PCI compliant, which is the highest level of credit card security. Xola’s online checkout is also secured by Norton Securities. Xola charges an additional 3% Administrative Fee at check out to process the booking.
Cancellation & Refund Policy
Payment for any of our tours is made:
- with a 50% deposit at the time of the booking if the tour is more than 60 days away (with the remaining 50% paid on the scheduled tour date);
- in full at the time of booking otherwise.
If you need to cancel your tour for any reason, please contact us as soon as possible.
A full refund (of the full price of the tour or deposit, as relevant) is provided, subject to a $20 administration fee per person, if you cancel 30 days or more before the scheduled tour.
No refund will be provided if cancellation is made less than 30 days before a tour or if there is a No Show. For any tour booked with a 50% deposit, the remaining 50% of the full price of the tour will be charged to your credit card on the cancellation/No Show date. You will therefore incur a loss of the full price of the tour.
We strongly recommend that you purchase travel insurance (including a cancellation policy).
If you want to reschedule your tour, please contact us as soon as possible to check the availability. We will try to accommodate any change in date or tour but with no guarantee. Any difference in the price of the rescheduled tour will be settled using the original credit card, subject to a $20 administration fee per person.
Under very rare circumstances, we reserve the right to cancel any tour prior to departure due to inclement weather conditions or for other safety reasons. In the event we cancel, we will provide you with a full refund.
We may also re-route a tour to another local venue due to road conditions. Should we face any mechanical problem, we will try to fix the situation on a best effort basis. If the tour has to be shortened, we will provide you with a prorated portion of the tour price as a refund.
Required Information and Forms
We request our guests to fill in the Customer Questionnaire at the end of the booking process in order to have all relevant information in advance of a tour.
Also, outdoor activities in such remote and wild lands involve some potential hazards and risks that we have to bring to our guests' attention. We ask our guests to fully read and sign the Liability Waiver and Release before the start of their tour.
Our Special Use Permits only cover our guides. Therefore all guests must obtain the relevant permits in advance of their tour. Please read further on the BLM Permits.
Our experienced guides will provide you with general instructions at the start of your tour including, but not limited to, safety requirements and hiking etiquette (see Responsible Tourism). You will be responsible for following such instructions.
Any abusive or rude attitude towards the guide, other guests or hikers, or any behavior that could compromise the safety of the tour may lead to the early termination of the tour at the guide's discretion. No refund will be issued in these cases.
Also any prohibited activity on public land may be reported by the guide to the relevant authorities.
By booking a tour with us, you agree to take full responsibility for your actions on public land.
All information provided to us when asking for further information or booking your tour will be kept in a confidential manner and will not be disclosed or sold to any third parties for any purpose beyond what is needed to arrange for your tour or as may be required by law.
We may use the information you provide about yourself to communicate with you in order to organize your tour or to send you some updates about our tours and activities offering.
If you choose to submit content for publication (e.g., a photo or testimonial), we may publish information you have provided to us, such as your name and hometown.
By booking a tour with us, you also permit the use of any photos, films, or sketches taken during the day’s activities for reasons of our choosing.
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our website visitors’ browsing actions and patterns, and does not identify any individual. The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors interact with their website. Google Analytics customers can view a variety of reports about how visitors engage with their website so that they can improve it. You can read further on Google Analytics Data Safeguarding Policy.
Cookies are small text files that get stored on your computer when you visit certain web pages. They are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.
You can manage any cookies through your browser settings if you wish to restrict or block these cookies or simply delete it. However, note that if you select to restrict or block these cookies you may be unable to access certain parts of our site.
Website and other marketing material accuracy
The information contained on our website or any other marketing material is believed to be correct to the best of our knowledge at the time of publication or printing. However errors may occasionally occur and as consequence information may be changed. Please check all the details of your chosen tour at the time of the booking.
Update of Terms and Conditions
Seeking Treasure Adventures reserves the right to update and/or alter these Terms and Conditions at any time. It is your responsibility, when booking a tour with us, to familiarize yourself with such terms. The latest terms and conditions will be available on this website.
These Terms and Conditions are governed by the laws of the United States of America and the laws of the State of Utah.
TERMS AND CONDITIONS
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(435) 689 2182